Loading Please Wait...Loading Please Wait...To commence any service provided by Web Online Ltd (including but not limited to development, hosting, maintenance, or enhancement), a deposit of 50% of the agreed project cost must be paid to our business bank account.
The remaining balance must be paid in full before the project changes go live or the service is fully delivered.
Once work has commenced, the initial deposit is non-refundable, regardless of project stage or client decision to cancel.
Hosting fees are charged on an annual basis and are payable in advance.
If a client chooses to cancel hosting services before the annual term has expired, no refunds will be issued for the unused portion of the hosting period.
In the event of defaulted or unpaid invoices, Web Online Ltd reserves the right to refer the outstanding account to a licensed debt recovery company.
All debt recovery fees, charges, and commissions applied by the debt recovery company will be the responsibility of the client and are payable in addition to the outstanding amount owed to Web Online Ltd.
In cases of default payment, Web Online Ltd reserves the right to suspend or disable services (including but not limited to websites, hosting, or software access) until outstanding amounts are paid in full. Suspension of service does not release the client from their obligation to pay the outstanding balance.
Clients may request cancellation of services by providing written notice.
Cancellation does not entitle the client to any refund of the deposit or pre-paid hosting fees, as outlined above.
Any outstanding payments at the time of cancellation remain payable in full.
In the event of a service cancellation request, once all related data has been transferred to the client or the client’s authorised representative, Web Online Ltd will not be liable for any subsequent loss, damage, or service interruption.
All intellectual property rights, including but not limited to designs, source code, graphics, and content developed by Web Online Ltd for client-specific projects remain the property of Web Online Ltd until full payment has been received.
Upon receipt of full payment, ownership of the final deliverables will be transferred to the client, excluding any third-party licensed materials, plugins, or software used in the development process (which remain subject to their respective license terms).
Web Online Ltd reserves the right to display completed projects in its portfolio and marketing materials, unless otherwise agreed in writing with the client.
For any subscription-based software offered by Web Online Ltd, all intellectual property rights remain the sole property of Web Online Ltd at all times.
Clients are granted a non-exclusive, non-transferable license to use the software for the duration of their active subscription and only for their own business purposes.
Subscription-based software must not be shared, sublicensed, copied, or distributed to any third party without the prior written consent of Web Online Ltd.
Any breach of these terms may result in the immediate termination of the client’s subscription and possible legal action.
While Web Online Ltd takes all reasonable care in delivering its services, we shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, loss of data, or business interruption, arising from the use of our services.
Web Online Ltd does not guarantee that its services will be error-free, uninterrupted, or compatible with all third-party systems or software.
In all cases, the maximum liability of Web Online Ltd shall not exceed the total amount paid by the client for the specific service giving rise to the claim.
Web Online Ltd shall not be held liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to natural disasters, internet outages, server failures, strikes, or government restrictions.
Work at Your Time Zone
Easy & Timely Communication
Support Available at 24 Hours
100+ Clients happy clients
